Privacy Policy

Effective Date: November 7, 2025

Entity: Conger Drug Inc. dba Reed’s Pharmacy

1. Introduction

Conger Drug Inc. dba Reed’s Pharmacy (“Reed’s Pharmacy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://reedspharmacyutah.com, use our services, or make purchases through our online store.

By using our website or providing information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of information:
- Personal Information: Name, mailing address, email address, and phone number.
- Order Information: Billing and shipping address, order history, and related transactional details.
- Payment Information: Payment card or account data processed securely by Shopify Payments or PayPal (we do not store payment details on our servers).
- Browsing Data: IP address, browser type, device identifiers, and pages visited, collected through Google Analytics.
- Form Submissions: Any information voluntarily submitted via our website contact forms or inquiries.

We do not knowingly collect personal data from children under the age of 13.

3. How We Use Information

We use collected data for legitimate business purposes, including to:
- Process and fulfill orders and transactions.
- Communicate with customers about orders, services, and inquiries.
- Send marketing or promotional emails (only if the user has opted in).
- Improve website functionality, performance, and customer experience.
- Comply with legal obligations and enforce our terms and policies.

4. Data Hosting and Security

Wix Platform (Website Hosting)
Our main website is hosted by Wix.com Ltd. Wix employs industry-standard security measures, including:
- HTTPS and TLS 1.2+ encryption for data in transit.
- AES-256 encryption for data at rest.
- Automatic SSL certificates for all Wix-hosted domains.
- PCI DSS Level 1 and ISO/IEC 27001-certified infrastructure.

Shopify Platform (E-Commerce and Checkout)
Online purchases are processed through Shopify Inc. Shopify secures personal and payment data by:
- TLS 1.2+ encryption for all transactions.
- PCI DSS Level 1 compliance for payment processing.
- AES-256 encryption for stored data.
- Regular third-party security audits and monitoring.

Both Wix and Shopify maintain secure servers and encryption technologies designed to protect your personal information.

5. Payment Processing

Payments made via our online store are securely processed through Shopify Payments and/or PayPal.
- Your payment credentials are transmitted directly to the payment processor via an encrypted connection.
- We do not have access to or store complete credit-card numbers or payment credentials.
- Both Shopify Payments and PayPal maintain independent, audited PCI DSS Level 1 compliance.

6. HIPAA Compliance (Health Information)

As a licensed pharmacy, Reed’s Pharmacy complies with applicable provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) when handling any health-related or prescription information.
If you submit any data related to prescriptions, medications, or health conditions, such information will be protected and used solely in accordance with HIPAA standards and applicable privacy laws.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic.
- Essential Cookies: Required for core site functionality.
- Analytics Cookies: Used via Google Analytics to collect aggregated usage data and help us understand how visitors interact with our site.

We do not currently use advertising or remarketing cookies, though we may enable them in the future. If this occurs, we will update this Privacy Policy accordingly.
You can control or delete cookies through your browser settings; however, disabling cookies may affect certain site functions.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When data is no longer needed, it is securely deleted or anonymized.

9. User Rights and Requests

You may request that we delete your personal information at any time, subject to legal or regulatory requirements.
To submit a request, please email reedscompounding@gmail.com.
We will verify your identity before acting on any data-deletion request.

10. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may disclose information only to:
- Platform service providers (Wix, Shopify) that securely host or process your data on our behalf.
- Payment processors (Shopify Payments, PayPal) for secure transaction completion.
- Legal authorities, if required by law, subpoena, or governmental request.

All third-party service providers are bound by confidentiality and data-protection obligations consistent with this Policy.

11. Mobile and SMS Privacy
We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

12. Data Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we employ secure hosting through Wix and Shopify, no internet transmission is 100% secure. You acknowledge that any transmission of information is at your own risk.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
Updates will be posted on this page with a revised “Effective Date.”
We encourage you to review this Policy regularly.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: reedscompounding@gmail.com
Mailing Address: Reed’s Pharmacy, 790 E Main St., Hyrum, Utah 84319, United States

Last Updated: November 7, 2025